The 20 best jobs for people who love to solve problems

Some people are natural-born problem solvers. Others develop the skill over time. Either way, there are several jobs that are perfect for this group of people, where day-to-day tasks involve tackling information and problems head-on to devise solutions.

We filtered through data from the Occupational Information Network (O*NET) , a US Department of Labor database that compiles detailed information on hundreds of jobs, to find 20 that place high importance on "making decisions and solving problems ." We also checked out the average annual salary and  projected percent change in employment from 2014 to 2024  for each job on the US Bureau of Labor Statistics (BLS) website .

O*NET judges how important " a nalyzing information and evaluating results to choose the best solution and solve problems " is in any job, assigning each a score between one and 100. Positions that involve more problem solving, like  physician assistants and chief executives,  rank higher — while jobs that don't require much problem solving, like tour guide and waiter, rank lower.

Check out the 20 best jobs for problem solvers below:

No. 20. Hospitalist

problem solving job

Average annual salary (2015): $197,700*

Problem-solving importance level:  93

What they do: Provide inpatient care, including medications and treatments in intensive-care units, medical wards, rehabilitation facilities, and nursing homes.

Education requirements:  Bachelor's and master's degrees, followed by a PhD or an MD

Projected growth through 2024:  14%

*BLS includes this occupation under "Physicians and Surgeons, All Other."

No. 19. Administrative law judge, adjudicator, or hearing officer

problem solving job

Average annual salary (2015):  $93,140

What they do:  Conduct hearings to review claims and determine liability for government-related matters and programs. 

Education requirements:  Bachelor's and master's degrees, usually followed by a JD.

Projected growth through 2024: -1%

No. 18. Obstetrician or gynecologist

problem solving job

Average annual salary (2015):  $222,400

What they do:  Provide medical care to women during pregnancy and childbirth. 

Education requirements:  Bachelor's and master's degrees, followed by an MD.

Projected growth through 2024: 14%

No. 17. Education administrator, elementary and secondary school

problem solving job

Average annual salary (2015):  $92,940

What they do:  Typically referred to as elementary- or secondary-school principals whose job is to enforce discipline and attendance policies for students and teachers.

Education requirements:  Bachelor's and master's degrees, sometimes followed by a PhD.

Projected growth through 2024: 6%

No. 16. Midwife

problem solving job

Average annual salary (2015):  $93,610

What they do:  Provide prenatal care to mothers and assist with childbirth and infant care.

Education requirements:  Bachelor's degree, and master's degree as an advanced-practice registered nurse (APRN).

Projected growth through 2024: 31%

No. 15. Actuary

problem solving job

Average annual salary (2015):  $110,560

What they do:  Analyze statistical data regarding mortality, accident, sickness, and disability to predict the probability of future risk and liability.

Education requirements:  Bachelor's degree and must pass a series of certified exams.

Projected growth through 2024: 18%

No. 14. Respiratory therapy technician

problem solving job

Average annual salary (2015):  $49,720

Problem-solving importance level:  94

What they do:  Work with patients in need of respiratory care in emergency rooms, neonatal or pediatric intensive care, or surgical-intensive care.

Education requirements:  Most jobs in this area require vocational-school training.

Projected growth through 2024: 12%

No. 13. Social and community-service manager

problem solving job

Average annual salary (2015):  $69,430

What they do: Plan, direct, coordinate, and oversee social-service or community-outreach programs and organizations. Includes job titles like social worker and adoption-services manager.

Education requirements:  Bachelor's degree, sometimes a master's degree.

Projected growth through 2024: 10%

No. 12. Preventive-medicine physician

problem solving job

Average annual salary (2015):  $197,700*

What they do:  Assist and aid nurses, physicians, or statisticians in the prevention of disease, injury, or death.

Education requirements:  Bachelor's and master's degrees, followed by a PhD or an MD.

*BLS includes this occupation under Physicians and Surgeons, All Other.

No. 11. Physician assistant

problem solving job

Average annual salary (2015):  $99,270

What they do:  Assist physicians by conducting patient physicals, treatment, and counseling.

Education requirements: Bachelor's and master's degrees.

Projected growth through 2024: 30%

No. 10. Chief executive

problem solving job

Average annual salary (2015):  $185,850

Problem solving importance level:  94

What they do:  Provide overall direction and implement policies of a company. Typical job titles include chief executive officer, chief operating officer, and executive vice president.

Education requirements:  Bachelor's and master's degrees.

No. 9. Judge, magistrate judge, or magistrate

problem solving job

Average annual salary (2015):  $116,100

What they do:  Preside over a court of law with the ability to sentence defendants in criminal cases and determine defendant liability in civil cases. May also perform wedding ceremonies.

Education requirements:  Bachelor's and master's degrees, followed by a JD.

No. 8. Ophthalmologist

problem solving job

Problem-solving importance level:  95

What they do:  Conduct eye exams and vision correction, like optometrists, but are also trained to perform eye surgery, including cataracts and glaucoma.

No. 7. Anesthesiologist

problem solving job

Average annual salary (2015):  $250,100

What they do:  Physicians who administer a sedative drug called  anesthesia before surgery, and monitor patients during and after surgery.

Projected growth through 2024: 14%*

*BLS includes this figure under "Physicians and Surgeons, All Other."

No. 6. Air-traffic controller

problem solving job

Average annual salary (2015):  $118,740

Problem-solving importance level:  96

What they do:  Control, authorize, and regulate airplane traffic at and in between airports.

Education requirements:  Bachelor's degree or work experience totaling three years, in addition to exams and a Federal Aviation Administration academy course.

Projected growth through 2024: -9%

No. 5. Nurse anesthetist

problem solving job

Average annual salary (2015):  $160,250

Problem-solving importance level:  97

What they do:  A dminister  anesthesia, monitor patient vital signs, and oversee patient recovery after surgery.

No. 4. Radiologist

problem solving job

Average annual salary (2015):  $197,700*

Problem-solving importance level:  98

What they do:  Examine and interpret the results of a patient x-ray and communicate diagnostic information regarding diseases or disorders to patients and physicians.

*BLS includes this occupation under "Physicians and Surgeons, All Other.

No. 3. Neurologist

problem solving job

Average annual salary (2015):  $197,700*

What they do:  Physicians who diagnose, treat, and help prevent diseases and disorders of the brain and central-nervous system.

No. 2. Sports-medicine physician

problem solving job

Average annual salary (2015): $197,700*

What they do: Diagnose, treat, and help prevent sport-related injuries in athletes.

Education requirements: Bachelor's and master's degrees, follow by PhD or an MD.

Projected growth through 2024:  14%*

No. 1. Government-property inspector or investigator

problem solving job

Average annual salary (2015): $55,100*

Problem-solving importance level: 100

What they do:  Inspect government property to ensure that things are in order with contract agreements and government regulations.

Projected growth through 2024:  8%

*BLS includes this occupation under "Construction and Building Inspectors (state government)."

problem solving job

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13 Best Jobs for Problem Solvers (High Paying)

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  • September 27, 2023

Searching for high-paying jobs that let you flex your problem-solving muscles?

We’ve got a collection of exciting careers that not only pay well but are all about tackling challenges head-on. If you love solving problems and want a hefty paycheck, these jobs are for you.

What Makes a Good Job for Problem Solvers?

We narrowed down jobs that:

  • Involve analytical thinking and strategy
  • Have a work setting where every day is different
  • Require quick decision-making in high-stakes situations
  • Let you work on projects from conception to completion
  • Give you a say in shaping the outcome

Best Jobs for Problem Solvers

Sure, some of the jobs on this list might ask for a college degree but don’t fret if you’re missing that piece of paper. Many of these jobs offer great pay, even if you’ve gained expertise through experience or certifications.

So, enough chit-chat. Let’s dive right into our top picks for jobs perfect for problem solvers.

1. Air Traffic Controller

Average salary: $67,020

An Air Traffic Controller directs and organizes the flow of aircraft on the ground and in the sky, ensuring safe operations.

Job duties:

  • Coordinate aircraft takeoffs and landings
  • Monitor and direct flight paths
  • Provide real-time updates to pilots
  • Handle emergency situations
  • Manage air traffic within control zones

Job requirements:

  • FAA Air Traffic Pre-Employment Test
  • At least 3 years of progressively responsible work experience
  • Age under 31 when applying
  • U.S. citizenship
  • Ability to prioritize tasks rapidly
  • Quick decision-making under pressure

2. Sales Engineer

Average salary: $77,247

A Sales Engineer, also known as a Solutions Engineer or Technical Sales Engineer, combines technical knowledge with sales skills to provide advice and support on a range of products.

  • Explain complex technical concepts to customers
  • Develop and deliver product demonstrations
  • Collaborate with sales teams
  • Create customized solutions
  • Analyze market trends and customer needs
  • Bachelor’s degree in engineering or related field
  • 2-5 years of experience in a technical role
  • Familiarity with CRM software
  • Strong negotiation skills
  • Ability to explain complex concepts clearly
  • Strong presentation skills

3. Ethical Hacker

Average salary: $106,617

An Ethical Hacker, also known as a White Hat Hacker or Penetration Tester, intentionally probes computer systems for security vulnerabilities.

  • Identify security flaws in systems
  • Conduct penetration tests
  • Simulate cyber attacks
  • Report findings
  • Offer remediation strategies
  • Certified Ethical Hacker (CEH) or Offensive Security Certified Professional (OSCP)
  • 2+ years experience in cybersecurity
  • Familiarity with programming languages like Python or C++
  • Strong understanding of networking
  • Good report-writing skills

4. Quality Assurance Manager

Average salary: $107,316

A Quality Assurance Manager, sometimes just called a QA Manager, oversees the quality of products or services in a company.

  • Inspect products for defects
  • Manage QA team
  • Enforce quality standards
  • Audit processes
  • Report to higher-ups
  • 3+ years of QA experience
  • Strong grasp of QA methodologies
  • Ability to manage a team
  • Strong attention to detail

5. Business Intelligence Analyst

Average salary: $102,648

A Business Intelligence Analyst, also known as a BI Analyst, translates data into actionable insights for a company.

  • Analyze business data
  • Create data visualizations
  • Forecast trends
  • Generate reports
  • Recommend strategies
  • Proficiency in SQL
  • 2+ years in data analysis
  • Familiarity with BI tools like Tableau
  • Good communication skills

6. Product Manager

Average salary: $165,818

A Product Manager, sometimes abbreviated as PM, drives the strategy, roadmap, and execution of a product.

  • Define product goals
  • Develop product roadmap
  • Prioritize features
  • Coordinate with dev teams
  • Analyze user feedback
  • 2+ years in product management
  • Familiarity with Agile methodology
  • Strong leadership skills
  • Good problem-solving abilities

7. Logistics Coordinator

Average salary: $42,690

A Logistics Coordinator manages the supply chain, from vendor relationships to product delivery.

  • Track shipments
  • Coordinate deliveries
  • Liaise with vendors
  • Monitor inventory
  • Resolve shipping issues
  • Familiarity with logistics software
  • Time management skills

8. Acoustic Consultant

Average salary: $120,619

An Acoustic Consultant analyzes sound and vibration to optimize acoustics, often for construction or entertainment settings.

  • Measure noise levels
  • Analyze data
  • Recommend changes
  • Develop sound profiles
  • Consult with clients
  • Bachelor’s degree in Acoustical Engineering or Physics
  • Experience with acoustic measurement tools
  • Data analysis skills
  • Basic understanding of construction or architectural design
  • Good listening skills

9. Fraud Investigator

Average salary: $67,347

A Fraud Investigator looks into suspicious activities to identify and prevent fraud; also known as a forensic investigator.

  • Collect evidence
  • Interview suspects
  • Write reports
  • Collaborate with law enforcement
  • Bachelor’s degree in Criminal Justice or related field
  • Experience in investigative work
  • Basic accounting skills
  • Strong communication skills
  • Solid attention to detail

10. UX Designer

Average salary: $95,572

A UX Designer focuses on user experience design to make products more user-friendly.

  • Sketch wireframes
  • Develop prototypes
  • Conduct user tests
  • Analyze feedback
  • Collaborate with developers
  • Portfolio showcasing UX design work
  • Familiarity with design software like Sketch or Figma
  • Understanding of basic HTML and CSS

11. Disaster Recovery Specialist

Average salary: $78,723

A Disaster Recovery Specialist plans and implements strategies for dealing with emergencies and natural disasters, sometimes known as crisis management professionals.

  • Assess risks
  • Create plans
  • Train staff
  • Coordinate drills
  • Manage emergencies
  • Update recovery strategies
  • Professional certifications in disaster recovery
  • Knowledge of federal and state regulations
  • Strong leadership abilities
  • Ability to make quick decisions
  • Good at multitasking

12. Private Investigator

Average salary: $54,578

A Private Investigator, often called a PI or detective, conducts surveillance and gathers information for clients.

  • Conduct surveillance
  • Gather evidence
  • Interview people
  • Verify facts
  • Handle confidential data
  • State-issued license for private investigation
  • Prior experience in a similar role
  • Basic tech-savvy skills for data retrieval
  • Strong observational abilities
  • Good written and verbal communication
  • Adaptability to varied work environments

13. Technical Writer

Average salary: $76,519

A Technical Writer translates complex technical language into easily digestible documents, also known as documentation specialists.

  • Research topics
  • Write manuals
  • Edit drafts
  • Collaborate with tech teams
  • Update existing documents
  • Review quality
  • Experience with specific industry jargon
  • Basic understanding of the technology being documented
  • Good research skills
  • Ability to work under tight deadlines
  • Teamwork and collaboration skills

See, There Are Careers for Problem Solvers!

From Air Traffic Controller to Business Intelligence Analyst, this roster is packed with rewarding opportunities for those who love tackling challenges.

Got a favorite on the list? We’d love to hear your thoughts, so drop a comment.

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15 Best Problem Solving Jobs (Highest Paying)

by Erin Schollaert

Updated September 22, 2022

problem-solving-jobs

Although some would rather have an easy job, many would rather have a job that always keeps them on their toes.

After all, a job that allows you to solve new problems and be creative every day will stay interesting for far longer. Moreover, if you’re clever and interested in problem solving jobs , you’ll be surprised at how well they pay.

These are some of the top problem solving careers , what they offer, and how you can get into them!

15. Social and Community-Service Manager

Average yearly income: $69,600 (U.S. News)

This may be the lowest paying of these jobs for problem solvers , but it will keep anyone busy and taking on challenge after challenge.

Social and community service managers meet with funding providers and community members to discuss programs and organizations that support public well-being.

This could mean targeting your attention towards helping homeless people or by doing general community health and wellness activities that keep people in shape. You may even help people who can not find a job .

14. Accountant

judge-1

Average yearly income: $73,560 (U.S. Bureau of Labor Statistics)

Accountants are professionals who take care of bookkeeping, prepare financial documents like balance sheets profit and loss statements, and even perform audits.

Although their main job is to keep and interpret records, they analyze profits and losses and have to be able to problem-solve to help figure out financial plans that can benefit whomever they work for.

This is a highly detail-oriented position and requires skills in law, math, finance, and problem-solving to make this job thrilling.

Make sure you stand out when applying for this role by following these tips for finding a great job .

Tactics for Success Having strong ethics is a must for this role because of the amount of money you’ll be handling: if you’re worried you might be tempted by it, this isn’t a job you should take. People skills are more likely to keep you hired in this role than anything else, be aware of how your interactions with others may affect them.

13. Geologist

Average yearly income: $78,805 (Indeed)

Many may be confused why a geologist would have to be good at problem-solving, but the main part of this job is problem-solving!

Geologists conduct studies that locate rocks containing important metals and plan the mines and methods to remove them from the Earth.

Therefore, they have to be intelligent and clever enough to know where to test, mine, and what minerals and metals they’re working with.

12. Detective

trail-closed-photo

Average yearly income: $83,170 (Career Explorer)

Detectives are uniformed or plainclothes police officers who collect evidence and gather information related to criminal cases. This is the most obvious choice for someone who wants to solve problems.

Beyond getting to help investigate and solve crimes, they conduct interviews, monitor suspects, examine records, and participate in raids and arrests. This requires a sharp eye and ear for detail and an incredible memory.

Trends on the Rise Role availability for detectives has risen at a rate of 21% in recent years and is expected to keep growing. However, all detectives have to go through several years as police officers before getting this role, so it’s not something you can apply to.

11. Chemist

Average yearly income: $83,850 (Forbes)

If you love detailed work, this one’s for you.

As a chemist, you’ll investigate the matter at the level of atoms and molecules and then measure reaction rates and proportions to understand how foreign substances behave or even create new compounds that can improve people’s daily lives.

In this role, you’ll have to problem solve why and how substances act, what you can do to duplicate that reaction, and how it can be put to use.

A degree in science opens many doors. Here are some ways to make money with a physics degree .

10. Computer Programmer

Average yearly income: $85,236 (Career Explorer)

Computer programmers test and write code that ensures that software and applications run properly.

In addition, they’re involved in maintaining them: which requires computer programmers to be awesome at debugging and troubleshooting these systems.

Half of the job can feel like solving problems and answering riddles to get the system to work as required. This job takes a lot of patience, but it’s worth it for the high pay and constantly changing job needs.

Working for a startup is a great way to begin your career as a Computer Programmer.

Tactics for Success You don’t need a degree for this job if you’re proficient, but having a degree can increase your pay by twenty to thirty thousand a year. Having an understanding of multiple programming languages can make you far more hirable and will give you a better chance at scoring a job.

9. Psychologist

Average yearly income: $85,340 (Forbes)

If you’re a people person and a problem solver: this is the job for you. Psychologists study emotion, social, and cognitive processes, and behavior by analyzing how people interact with one another and their environments.

They can then use their findings to help improve the processes in place for individuals.

This job requires you to deep dive into thoughts, emotions, feelings, and behavior in ways that require a lot of problem-solving to understand.

There are plenty of different jobs that use a psychology degree .

8. Statistician

Average yearly income: $92,270 (U.S. News)

Statisticians apply statistical methods and models to real-world problems. This can help companies make huge decisions or could help explain how much someone is entitled to in court.

Statisticians have to be able to handle a huge amount of information, understand the right way to read that information, and know the best way it can then be applied to the matters at hand.

This is a great job for any problem solver.

7. UX Designer

ux-design

Average yearly income: $102,000 (Coursera)

Every UX designer must stay focused on all parts of a product’s development, from design, function, and usability to branding and marketing.

This role works from end to end, ensuring that a user’s interaction with the product is what the company wants it to be.

In this position, you’ll need to be able to problem-solve to fix anything that doesn’t serve the company’s needs or is confusing for users.

Trends on the Rise Only 55% of companies conduct any UX testing : but that number is quickly rising since 70% of customer complaints are currently about their user experience. Positions in this role are growing by 3% every year, with predictions saying they’ll continue to grow.

6. Aerospace Engineers

Average yearly income: $118,610 (U.S. Bureau of Labor Statistics)

This job requires a strict understanding of math, science and an ability to keep secrets.

As an aerospace engineer, you’ll work to design spacecraft, satellites, missiles, and aircraft, as well as test prototypes to ensure they function according to their designs.

Unfortunately, not everything works perfectly on the first go, and in these instances, you must be a great problem solver so that you can correct the issue.

5. Air Traffic Controller

Average yearly income: $120,830 (Forbes)

Air traffic controllers live in the most stressful job on this list. Every day they make decisions and solve issues that hold hundreds of lives in the air.

Using radar, computers, and visual references, they monitor and direct aircraft movement on the ground and in the sky at airports.

They often manage multiple aircraft at once and have to be able to make quick decisions to ensure everyone’s safety. This isn’t a job for anyone who can’t handle stress.

4. Preventive Medicine Physicians

Average yearly income: $166,074 (ZipRecruiter)

This is one of the most important jobs on this list since it helps prevent illnesses from worsening and seriously harming patients.

Preventative medicine doctors focus on people’s health and define populations to protect their future health. This means setting up plans to help avoid future illness, disability, and premature death.

This can be a heavy job, with a lot of pressure resting on you making the right choices, but it’s a fantastic role that’s always different and continuously surprises.

3. Hospitalist

Average yearly income: $219,989 (Talent.com)

Hospitalist doctors specialize in treating and diagnosing various illnesses and diseases. They can order testing or medications and work to ensure treatments go according to expectation.

In this role, they provide general medical care to hospitalized patients, lead medical teams, and then coordinate care.

You have to have an incredible eye for detail and great problem-solving skills to work in this role.

2. Allergists and Immunologists

Average yearly income: $258,532 (Physicians Thrive)

A medical doctor who works as an allergist or immunologist is specially trained to treat and manage asthma and allergies.

This requires at least nine years of training and needs you to be able to diagnose and know how to treat and solve issues brought to you by patients.

Problem-solving is important since the wrong treatment could be seriously harmful to patients.

1. Radiologist

radiologist

Average yearly income: $485,460 (Health Imaging)

As the highest paying role on this list, it’s no surprise that this is an extremely complicated job.

Radiologists are medical doctors who diagnose and treat diseases and injuries using medical imaging like X-rays, computed tomography, nuclear medicine, and several other types.

You have to be able to problem-solve what each diagnosis may be and work equipment that’s worth millions every single day. This job is a lot of stress and a lot of problem-solving.

Wrapping Up

Smart people tend to get bored more easily, so it makes sense that many intelligent people feel drawn to jobs that keep their minds going.

So whether you’ve always loved problem-solving or you’re aching for a career you’ll never get bored in, any of these fifteen jobs can offer you a chance at something incredible!

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Erin Schollaert

Erin is a business teacher and mother of three. When she’s not in the classroom or fulfilling her obligations as an A+ hockey and lacrosse mom, she’s working on her latest article.

  • Erin Schollaert https://www.trendsandtactics.com/author/erinschollaert8799gmail-com/ 16 Funny Ways to Make Money that Pay Shockingly Well
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Best Careers for Problem Solving: Top Opportunities for Critical Thinkers

Best Careers for Problem Solving

Problem-solving is a highly sought-after skill in today’s job market, as it plays a critical role in finding solutions to complex problems and driving innovation across various industries. Whether it’s science, technology, education, or healthcare, professionals with a knack for identifying issues and developing effective strategies to address them are invaluable assets in any organization. By pursuing a career that aligns with their natural strengths, individuals with strong problem-solving skills can have a fulfilling and successful career while making a significant impact in their chosen field.

To effectively navigate and excel in these careers, professionals must be able to adapt their thinking approach, utilize various methods and tools, and stay current with education and training opportunities. By having a solid foundation in problem-solving skills, an individual allows themselves to access a wide array of specific careers that not only demand these abilities but also provide a sense of accomplishment and satisfaction. In various industries, management and decision-making skills play an essential role in maximizing problem-solving capabilities and ensuring sustainable growth.

Key Takeaways

  • Problem-solving skills are vital in various industries and can lead to fulfilling and successful careers.
  • Continual education and training in problem-solving are crucial for personal growth and professional success in these fields.
  • Management and decision-making skills play a significant role in maximizing one’s problem-solving capabilities and success in careers for problem solvers.

Understanding Problem Solving

problem solving job

Problem solving is a critical skill in many careers, as it involves the ability to identify, analyze, and resolve issues or challenges that one may encounter in their work. Problem-solving skills are closely related to analytical skills and analytical thinking, both of which involve breaking down complex information into simpler, more manageable components. This process often includes brainstorming, creativity, teamwork, and solid decision-making abilities.

In many job roles, employees are expected to exhibit strong problem-solving skills, as they contribute significantly to the company’s overall success. These skills enable them to tackle various challenges and develop innovative solutions. One key aspect of problem solving is the ability to think critically in order to assess the situation and determine the best course of action. This may involve weighing the pros and cons of different options, understanding the risks involved, and making a decision that will yield the best possible outcome.

Brainstorming, an essential component of problem-solving, involves generating multiple ideas in response to a given issue. This requires a high level of creativity and often benefits from collaboration with coworkers or team members. Through open and honest communication, team members can harness their collective creative power to explore a wider range of possibilities and potential solutions.

Strong problem solvers also exhibit flexibility in their thinking. They are open to various perspectives and approaches, and can adapt their strategies based on new information or changes in circumstances. This level of adaptability is essential for navigating the rapidly evolving workspaces of today, where new challenges continually emerge.

Moreover, effective problem solving often involves collaboration and teamwork. Working together with others enables individuals to leverage diverse skills and perspectives, which can lead to more well-rounded and innovative solutions. By embracing collaboration, professionals can also foster a productive work environment that encourages open communication, mutual respect, and shared responsibility for achieving successful outcomes.

In summary, problem-solving skills are crucial for success in many careers, and involve a range of abilities, including analytical thinking, brainstorming, creativity, teamwork, and decision-making. A strong problem solver is adaptive, open to new perspectives, and capable of working effectively with others, all of which contribute to their ability to navigate complex challenges and find viable solutions.

Role of Problem Solving in Careers

Problem solving is a crucial skill across a wide array of careers, as it enables professionals to tackle challenges, enhance efficiency, and drive innovation. Various occupations require a strong foundation in problem solving, and individuals who excel in this area enjoy a more successful and fulfilling work life.

Careers in actuarial science demand a keen ability to analyze data and develop models to predict future events. Actuaries play a significant role in the insurance and finance industries, where they help businesses navigate complex risk management scenarios. This occupation combines strong problem-solving, mathematical, and statistical skills, making it ideal for individuals who are critical thinkers and possess quantitative aptitude.

Another career that values problem-solving expertise is that of a judge . Judges are responsible for interpreting laws, assessing evidence presented in trials, and making impartial decisions. They use their problem-solving abilities to navigate complex legal disputes and ensure a just outcome for all parties involved.

In the field of computer science , problem-solving skills are critical to success. This includes roles such as software developers, who are responsible for designing and coding computer programs, as well as project managers, who oversee the development process. These individuals use their problem-solving abilities to troubleshoot issues, optimize system performance, and create innovative solutions to meet client needs.

Executives and chief executives are also required to possess strong problem-solving capabilities. As leaders of organizations, they face various challenges, from managing resources and personnel to developing strategic plans for growth. With excellent problem-solving skills, executives can make well-informed decisions, successfully manage crises, and foster a culture of continuous improvement.

Professionals in other fields, such as accounting , chemistry , law , radiology , financial analysis , and education administration , also depend on problem-solving skills to excel in their roles. Whether they are diagnosing medical conditions, crafting legal arguments, or managing budgets, these individuals apply critical thinking and problem-solving techniques to navigate complex situations and achieve success.

Several other careers, including respiratory therapy technicians , social and community-service managers , magistrates , ophthalmologists , anesthesiologists , detectives , statisticians , and air traffic controllers , require problem-solving as a core competency. In each of these professions, individuals rely on their critical thinking skills and practical problem-solving approach to address challenges effectively.

In conclusion, problem-solving is an essential element for success across various careers and industries. Professionals with strong problem-solving abilities can contribute positively to their organizations, innovate solutions, and drive growth.

Problem Solving in Science and Mathematics

In the realm of science and mathematics, problem solvers are in high demand. Professionals in this field typically possess strong analytical and critical thinking skills. They are adept at finding solutions to complex problems and overcoming challenges.

Engineering is one such career path that emphasizes problem solving. Engineers design, build, and maintain structures, systems, and devices to solve real-world issues. They apply mathematical and scientific principles to their work, and their goal is to improve the quality and efficiency of products, systems, and services. This field includes various branches, such as civil, electrical, and mechanical engineering, providing a diverse range of opportunities for problem solvers.

Mathematics is another field where problem-solving skills are highly valued. Careers in mathematics demand strong logical and analytical abilities to solve complex equations and models. Actuaries, for example, focus on assessing risk and uncertainty in various financial contexts. They evaluate the potential outcomes of different scenarios and make data-driven decisions to minimize risks. This profession is ideal for those who enjoy tackling challenges, and combining mathematical and statistical knowledge with practical applications.

The sciences offer multiple avenues for problem solvers, with chemists being particularly notable in this regard. Chemists conduct research and experimentation to develop new substances and materials, find solutions to environmental problems, and improve existing products. Their work involves analyzing data, synthesizing compounds, and assessing chemical reactions. These professionals often collaborate with colleagues from other disciplines, combining their expertise to address complex issues.

Overall, careers in science, engineering, and mathematics are ideally suited for individuals who enjoy problem solving. These fields offer a wide range of opportunities for critical thinkers to apply their skills and contribute to advancements in various industries. By pursuing a career in any of these domains, problem solvers can combine their passions with their professional aspirations, making a meaningful impact in the world around them.

Methods and Tools for Problem Solving

Effective problem-solving is a highly sought-after skill in today’s job market. Employees with strong problem-solving skills tend to be more productive, creative, and capable of working well in teams. There are several methods and tools available to help individuals and teams develop their problem-solving abilities and tackle complex issues.

The first step in any problem-solving process is to accurately define the problem. This involves gathering and analyzing information to identify the root cause of the issue. Once the problem is clearly defined, the next step is to approach it using various strategies and techniques.

Brainstorming is a popular technique for generating ideas and uncovering potential solutions. It encourages creativity by allowing individuals to freely share their thoughts and ideas without judgement. It is important for teams to create a comfortable environment where everyone feels encouraged to contribute.

For a more structured approach, consider using the “Six Thinking Hats” method. This technique, developed by Dr. Edward de Bono, encourages participants to consider various perspectives by wearing different “hats.” Each hat represents a distinct mode of thinking, such as analytical, creative, or emotional thinking. By exploring the problem from multiple angles, the team can develop a more comprehensive understanding and devise effective solutions.

In situations where data analysis is crucial, tools like root cause analysis, Pareto charts, or fishbone diagrams can be helpful. These tools allow teams to systematically analyze data and identify trends, patterns, or anomalies that may contribute to the problem.

Training is essential in developing strong problem-solving skills. Regularly investing in workshops, seminars, or online courses can help individuals stay up-to-date with the latest problem-solving strategies and tools. Additionally, encouraging a culture of learning and collaboration in the workplace can lead to more efficient problem-solving and a stronger team dynamic.

To conclude, there are numerous methods and tools available for problem-solving. The key is to identify the most appropriate strategy for the problem at hand, combining creativity with analytical thinking. With proper training and a collaborative mindset, individuals and teams can greatly enhance their problem-solving abilities, making them valuable assets in any workplace.

Significance of Education and Training

The significance of education and training in the realm of problem-solving careers cannot be overstated. Pursuing a career in this field generally requires a solid academic foundation along with specialized training to hone one’s skills. Educational administrators, for example, play a crucial role in shaping the education system and addressing issues related to equity and quality of education. 1

Education and training can be viewed as a fundamental stepping-stone in preparing individuals for a successful career in problem-solving. Academic backgrounds ranging from engineering and mathematics to social sciences and management provide diverse perspectives and tools for solving complex real-world problems. Furthermore, specialized training equips individuals with practical knowledge and technical expertise, making them more effective problem solvers in their respective fields.

The US Department of Labor highlights the importance of education and training in problem-solving careers by stating that higher-level positions often demand a stronger academic background, along with specialized training and certifications. 2 This demonstrates the correlation between proper education, training, and career success in problem-solving-based fields.

In conclusion, the importance of education and training in problem-solving careers should not be overlooked. A strong academic background, combined with practical training and experience, enables individuals to thrive in their chosen fields. Educational administrators and other key stakeholders play an essential role in shaping the education system and ensuring equitable access to valuable resources and training opportunities.

Using Occupational Information for Career Guidance

When seeking the best careers for problem-solving, one valuable resource is the Occupational Information Network (O*NET) . O*NET is a comprehensive database created by the US Department of Labor that compiles detailed information on hundreds of occupations. This network assists individuals in making informed decisions about their career paths based on their problem-solving skills and interests.

The O*NET database contains information on various aspects of each occupation, including required skills, knowledge, abilities, and job tasks. By utilizing this information, individuals can match their strengths in critical thinking, analysis, and creativity to suitable career opportunities.

Some of the careers for problem solvers identified on O*NET include positions in engineering, information technology, and the sciences. However, it’s important to recognize that there is a wide range of occupations that require two years or less of training and still utilize problem-solving skills, such as construction carpenters, computer user support specialists, and environmental engineering technicians.

While exploring O*NET, users can also examine related occupations and industries, providing further insight into potential career paths. By evaluating various aspects of each occupation and considering the required education and training, individuals can make informed decisions about pursuing a career that aligns with their problem-solving abilities.

Remember to use the O*NET database as a starting point for career guidance. It’s essential to do additional research, gather information from professionals working in the field, and consider personal preferences and goals when deciding on the best career path. Making use of the Occupational Information Network can lead to a fulfilling career that harnesses one’s natural problem-solving skills and abilities.

Specific Careers for Problem Solvers

If you have a knack for solving complicated issues and enjoy finding solutions to challenging tasks, then a career in problem-solving could be the ideal path for you. There are numerous professions that focus on analytical thinking and technical expertise, offering unique and exciting opportunities for those who thrive in such environments. Here, we will discuss some of the best careers for problem solvers across various fields.

Actuaries , for instance, are tasked with assessing and analyzing financial risks for insurance companies, and making data-driven decisions based on their calculations. Actuaries utilize their analytical skills and statistical knowledge on a daily basis, making it a natural fit for problem solvers.

In the legal realm, both judges and lawyers play critical roles in addressing complex disputes and resolving conflicts. Judges are responsible for impartially interpreting the law, while lawyers work to resolve their clients’ legal issues by navigating through intricate laws and regulations. Both professions demand strong analytical thinking and problem-solving abilities.

Computer science is another field where problem-solving skills are highly valued. Computer scientists develop algorithms, build software, and tackle challenges in artificial intelligence and machine learning. Similarly, software developers combine their technical expertise with creativity to design and create innovative solutions for various problems.

Other careers in the science field, such as chemists and statisticians , also involve problem-solving skills as they conduct research, analyze data, and develop models. Radiologists – who interpret medical imagery and diagnose diseases – and neurologists – who diagnose and treat neurological disorders – are examples of problem-solving careers in the medical field.

Financial analysts and accountants are essential in the world of business, as they are responsible for analyzing financial data and providing valuable advice on how to allocate resources and make sound decisions. Strong analytical skills are crucial for these roles.

Careers such as detective and air traffic controller involve keeping people safe by applying problem-solving abilities in high-stress situations. Detectives piece together clues and analyze evidence to resolve crimes, whereas air traffic controllers manage flight routes and prevent the likelihood of collisions.

In the realm of management, project managers and logistics managers tackle complex challenges by organizing resources, managing timelines, and ensuring smooth coordination of operations. Successful management professionals exhibit strong problem-solving skills, which are essential in navigating various scenarios and achieving goals.

Finally, chief executives are responsible for making high-level decisions for their organizations. They must have a strong grasp on the business landscape, innovative ideas, and excellent problem-solving abilities to lead their companies successfully through uncertain times.

It’s evident that there’s no shortage of problem-solving careers spanning a wide array of industries. Those with natural analytical thinking and a passion for resolving challenges will likely excel in these professions and find a fulfilling career path.

Importance of Management and Decision-Making Skills

In today’s competitive business world, management and decision-making skills play a crucial role in the success of an organization. For professionals like chief executives and project managers, these skills are essential to effectively handle various situations and challenges that arise in the workplace.

One of the primary responsibilities of managers and executives is making decisions . They need to determine the best course of action to achieve the organization’s objectives while considering various factors such as resources, constraints, and uncertainties. By making well-informed decisions, they can drive innovation, productivity, and growth.

In the context of project management , problem-solving and decision-making are intertwined. Project managers are responsible for planning, executing, and closing projects, which requires assessing risks, allocating resources, and addressing unexpected challenges. Effective problem-solving enables them to find creative solutions and make timely decisions that can positively impact the project’s outcome.

Moreover, decision-making in management often involves collaboration and teamwork. Managers need to communicate their vision and goals effectively, listen to inputs from team members, and be open to different perspectives and ideas . By fostering a collaborative environment, they can harness the collective intelligence of the team and achieve better results.

In conclusion, management and decision-making skills are essential in a variety of career paths, including chief executives and project managers. These professionals must demonstrate the ability to navigate complex situations, make well-informed choices, and collaborate effectively with their teams. By cultivating these skills, individuals can become successful leaders who drive positive change and growth in their organizations.

  • https://link.springer.com/article/10.1007/s10833-021-09437-z ↩
  • https://www.bls.gov/careeroutlook/2014/spring/art02.pdf ↩

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Software Developers, Lawyers, and 11 Other Occupations That Demand Frequent Problem-Solving

May 4, 2023

Only about 14% of civilian workers have to solve problems on a daily basis, according to the Bureau of Labor Statistics . But some jobs are all about problem-solving.

Looking at the BLS 2022 data, ClickUp found that software developers, executives, and lawyers are among the top 13 jobs that demand the most frequent problem-solving. Occupations on the list are ranked by the estimated percentage of workers in each job who had to solve problems more than once per day.

Over 100 jobs were reviewed in the analysis, and only those where more than half of the workers problem-solved multiple times daily made the rankings. Nearly half of the jobs on the list involve management responsibilities. 

Management positions come with many problem-solving requirements because of the need to oversee people and processes; define goals and break them down into smaller, assignable tasks; and make resource management decisions based on theory and data.

Employers value problem-solving in the workplace because workers with these skills are better able to overcome challenges independently, suggest new ideas and improve processes , and save the company and its customers time and money.

Focusing on and developing advanced, nuanced, and quick-reaction problem-solving skills might even help insulate, to a degree, some knowledge-based professionals from the most disruptive effects of artificial intelligence and automation technologies.

The MIT Sloan Management Review found the most likely skills to be automated are those that can be “standardized and codified.” The research noted that tasks requiring physical or real-time resolution typically had lower automation rates. That was due to the fact that creating tools that can handle the unpredictability of those tasks is either too expensive, involves too much work, or may not yet be technologically achievable.

Problem-solving is a skill that can be practiced and honed. There is a wide array of literature and coursework available for learning established methods of problem-solving, with specialties in topics like parallel thinking, decomposition, research, and analysis. Even practicing word and logic puzzles as a leisure activity can help hone problem-solving skills.

A COMPLETE GUIDE TO RESOURCE ALLOCATION Understand the ins and outs of resource allocation to maximize productivity and efficiency with this handy guide.

13. Electrical engineers

12. transportation, storage, and distribution managers, 11. computer and information systems managers, 10. architectural and engineering managers, 9. k-12 education administrators, 8. natural sciences managers, 7. software developers, 6. physicists, 5. chief executives, 4. nurse practitioners, 3. personal financial advisors, 1. podiatrists, enhance your problem-solving skills and boost your management efficiency with clickup.

Electrical engineers

  • Share of workers who problem-solve more than once per day : 51.7%
  • Nationwide employment : 186,020 (1.32 per 1,000 jobs)

Electrical engineers design, develop, test, and maintain electrical systems and components. They may identify problems, design circuitry and other parts, and create prototypes to test their solutions. And they can encounter surprises.

For instance, in 1945, Percy Lebaron Spencer, an electrical engineer for Raytheon, was working on radar equipment and noticed a candy bar in his pocket melted. Applying critical thinking and problem-solving skills, he devised a series of tests, observations, and experiments, ultimately inventing the microwave oven.

Hands-on experience and professional development help electrical engineers develop their analytical and critical thinking skills. Participating in professional associations can also assist in the development of their communication and teamwork abilities, allowing them to collaborate effectively with their colleagues and clients.

problem solving job

  • Share of workers who problem-solve more than once per day : 52.6%
  • Nationwide employment : 144,640 (1.027 per 1,000 jobs)

Transportation, storage, and distribution managers are involved in the planning, directing, and coordinating of transportation, storage, and distribution activities.

These logistics professionals must organize and manage the work of subordinates, effectively use analytical and inventory software, evaluate and act on data and reports, and communicate and collaborate with other departments.

The COVID-19 pandemic has been a nonstop series of problems to solve for transportation, storage, and distribution managers, who have had to deal with demand spikes, driver shortages, and soaring warehouse costs. Now rising inflation and cooling demand are going to send their own series of problems through the pipeline in the reverse direction.

Staying on top of important data, such as changing regulations, weather, software innovations, and tariffs are some of the steps transportation, storage, and distribution managers take to be better prepared to problem-solve. Obtaining certificates and pursuing coursework in supply chain management and other related fields of study are also beneficial for practicing and developing key problem-solving skills.

Computer and information systems managers

  • Share of workers who problem-solve more than once per day : 54.0%
  • Nationwide employment : 485,190 (3.444 per 1,000 jobs)

Computer and information systems managers are responsible for the planning and coordinating of computer-related activities within their organization. High levels of technical expertise, as well as people management skills, are required to be effective.

Duties for computer and information systems managers can include managing all of the organization’s personnel who are relevant to its computer systems, as well as consulting with end users and stakeholders to ensure computing plans align with organizational goals.

Staying current with the latest research and technology is an important step in preparation for becoming a better problem-solver as a computer and information system manager so that you are up to speed on current best practices when it is time to make or advise a decision. 

Another way to improve problem-solving skills is to hold routine meetings and solicit team feedback as a way to work on communication skills and ensure expectations and issues are being clearly understood and acted on.

Architectural and engineering managers

  • Share of workers who problem-solve more than once per day : 54.6%
  • Nationwide employment : 187,100 (1.328 per 1,000 jobs)

Architectural and engineering managers plan, direct, and coordinate activities in the fields of architecture and engineering, according to the BLS Occupational Outlook Handbook . For instance, they might oversee a construction and renovation project, develop and present project proposals and bids, and oversee the recruiting of staff for design and engineering teams.

Architectural and engineering managers need to be able to effectively lead and inspire their teams. They must also strictly adhere to project deadlines and exhibit superior written and oral communication skills, all of which require advanced problem-solving abilities.

To be better prepared as a problem-solver, architectural and engineering managers attend design showcases to examine the work of other professionals, take advantage of continuing education opportunities, and seize opportunities to gain further field experience.

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SOFTWARE FOR MANAGING YOUR ARCHITECTURAL PROJECTS Discover the right project management software for architects to ensure smooth operation of your projects.

K-12 education administrators

  • Share of workers who problem-solve more than once per day : 54.8%
  • Nationwide employment : 274,710 (1.95 per 1,000 jobs)

K-12 education administrators plan, direct, and coordinate the academic, administrative, or auxiliary activities of kindergarten, elementary, and secondary schools, according to the BLS Occupational Outlook Handbook.

Whether managing teachers, helping students navigate curriculum challenges, or overseeing facility improvements, elementary administrators are constantly solving problems. And they’re expected to create “accurate, rapid, effective and accepted solutions,” depending on their visions “and school development programs,” according to a 2010 study .

Being an effective school administrator requires practice in building positive relationships, putting colleagues and families first, and using strategies to diffuse conflict and stressful situations. 

Participating in research opportunities, attending seminars and classes, and joining professional educational groups are all ways to stay current with the latest problem-solving tools and trends in the field.

Natural sciences managers

  • Share of workers who problem-solve more than once per day : 56.4%
  • Nationwide employment : 74,760 (0.531 per 1,000 jobs)

Natural sciences managers are involved in supervising the work of scientists, including chemists, physicists, and biologists, according to the BLS Occupational Outlook Handbook. These workers are in charge of activities that relate to research and development and coordinate testing, quality control, and production.

Natural sciences managers must use their highly developed research and scientific observation skills, and harness those of their direct reports, to uncover answers to complex technical issues.

Workers in this role are expected to perform functions like developing strategies and research projects; interviewing, hiring, and directing scientists, technicians, and support personnel; and administrative duties.

Because science moves so rapidly, natural science managers must constantly read and stay current with the latest developments so they have the knowledge and latest best practices to apply to their work. Attending health fairs, publishing papers, and working with a scientific mentor are some ways natural sciences managers build the skills and knowledge needed to be successful problem-solvers.

Software developers

  • Share of workers who problem-solve more than once per day : 58.4%
  • Nationwide employment : 1,364,180 (9.683 per 1,000 jobs)

Software developers are in charge of analyzing users’ needs and designing and developing software to meet those needs, according to the BLS Occupational Outlook Handbook. They design every part of an application or system and coordinate how each will work together.

Computer science itself is the study of problem-solving, so problem-solving skills are baked into all aspects of being a software developer. When designing and implementing code, troubleshooting and bug squashing, and communicating accurately and effectively within and between teams, software developers are problem-solving mavens.

Software developers hone their problem-solving skills through on-the-job experience, obtaining additional certifications and credentials, and staying current with rapid industry developments. Outside of their core job functions, they might contribute code to open source projects, participate in coding challenges and hackathons, or volunteer their time with nonprofit groups focused on building software solutions to civic challenges, such as Code for America.

EVERYTHING YOU NEED TO KNOW ABOUT AGILE Explore this hub of articles, guides and blueprints to understand Agile methodologies for software teams .

Physicists at work

  • Share of workers who problem-solve more than once per day : 60.3%
  • Nationwide employment : 20,020 (0.142 per 1,000 jobs)

Physicists are scientists who study the interactions of matter and energy. Whether tackling climate change, hunting for new subatomic particles, or figuring out how to make a chocolate cake mix rise faster, physicists are solving problems all around us. 

From the epic to the everyday, physicists use step-by-step approaches, apply past solutions to new problems, diagram procedures, and verify results.

Physicists prepare themselves to be problem-solvers by drilling into the fundamentals of their field, learning and practicing problem-solving strategies, and participating in professional organizations. They may also tackle physics word problems and brain teasers in their free time and then share solutions and strategies with colleagues.

A woman thinking by her office desk

  • Share of workers who problem-solve more than once per day : 61.8%
  • Nationwide employment : 200,480 (1.423 per 1,000 jobs)

Top executives plan strategies and policies to ensure an organization meets its goals, according to the BLS, which includes coordinating and directing the company and organization activities.

Recognizing gaps between where an organization is and its goals—and devising and implementing solutions, often in real time—is core to the role of an executive. 

Putting structures in place to develop new products, overcoming budget shortfalls, keeping pace with the competition, navigating regulations, and managing the personalities and career growth of staff are all types of problems executives need to solve.

Executives take training and development programs to improve their problem-solving and management skills. They may volunteer their management expertise to a nonprofit or become a mentor to a more junior manager. Executives attend conferences and workshops and stay current on their industry news to expand their skills, including problem-solving.

Nurse practitioner with a patient

  • Share of workers who problem-solve more than once per day : 62.4%
  • Nationwide employment : 234,690 (1.666 per 1,000 jobs)

Nurse practitioners diagnose and treat acute, episodic, or chronic illness, independently or as part of a health care team, according to the BLS, and may focus on health promotion and disease prevention. They may be involved with ordering, performing, or interpreting lab work and X-rays, and can prescribe medication.

Nurses are called upon to apply their diverse knowledge to handle various situations during their shifts in a constantly changing environment. They might apply a solution from one set of patients to another. 

For example, one nurse described how a pain medication that worked for diabetic patients with neuropathy helped an amputation patient suffering from deep nerve pain who wasn’t responding well to traditional opioids.

Health care providers who stay on top of the most recent research report better patient outcomes. Nurse practitioners can use an evidence-based approach to apply a systematic process to review, analyze, and translate to the real world the latest health care and scientific evidence. Training, conferences, and social media also provide other sources of information to sharpen skills and knowledge.

Personal financial advisor coaching clients

  • Share of workers who problem-solve more than once per day : 67.1%
  • Nationwide employment : 263,030 (1.867 per 1,000 jobs)

Personal financial advisors assess their clients’ financial needs and advise them on investment decisions and navigating tax laws and insurance, according to the BLS. They help their clients with short- and long-term goals, like saving for college and retirement.

Saving for retirement in an environment with rising interest rates, coping with soaring college costs, and deciding what to do with the proceeds of a house sale are some of the issues that might come up for the clients of a personal financial advisor, which require tailored solutions.

In each case, personal financial advisors define their client’s problems, identify the causes, explore and decide on solutions , and implement them, according to Vesticor Advisors Managing Director Michael Sciortino.

Certifications—like certified financial planner, chartered financial analyst, or chartered financial consultant—or professional development courses can improve personal financial advisors’ hard skills and provide structured opportunities to learn and apply proven problem-solving strategies.

Participating in a pro bono program through a professional organization allows an advisor to apply their knowledge to help individuals, families, and communities in need while getting additional opportunities to practice tackling new and pressing problems.

A lawyer talking to his clients

  • Share of workers who problem-solve more than once per day : 68.1%
  • Nationwide employment : 681,010 (4.834 per 1,000 jobs)

Advising and representing individuals, businesses, and government agencies on legal issues and disputes are some of the main obligations of lawyers.

Lawyers must research and analyze legal problems and provide advice to their clients. They evaluate all manner of legal decisions—such as weighing the pros and cons of filing for a judgment versus offering a settlement in a case—negotiate contracts, and respond to cease and desist letters. Problem-solving is so key to the legal profession that it was placed at the top of an American Bar Association’s report on fundamental skills for lawyers, even before legal analysis.

Lawyers prepare to be problem-solvers by being active listeners, zeroing in on the details of a case, and reading up on the latest cases and legal strategies. Specialized problem-solving workshops, exercises, role-plays, and simulations— sometimes organized through professional societies —are other ways lawyers can develop their skills.

A podiatrist with a patient

  • Share of workers who problem-solve more than once per day : 85.5%
  • Nationwide employment : 8,840 (0.063 per 1,000 jobs)

Podiatrists provide medical and surgical care for people with foot, ankle, and lower leg problems, according to the BLS Occupational Outlook Handbook.

Patients come to their podiatrists presenting problems such as heel pain, bunions, ingrown toenails, and issues with gait and walking. Podiatrists listen to and diagnose the issue and prescribe solutions depending on what’s needed, such as orthotics, medical creams, or physical therapy.

Podiatrists sharpen their problem-solving skills by practicing and learning new and established methodologies for diagnosis and attending training sessions and conferences. They also practice regularly and seek feedback from patients and colleagues to improve their techniques and patient outcomes.

In today’s fast-paced business world, being an effective problem-solver is crucial for any role, especially management or leadership. Fortunately, there are various tools available to help you streamline your work and manage your tasks efficiently.

ClickUp, in particular, is an exceptional project management tool that can help you stay organized and achieve your goals. With ClickUp, you can easily track your progress, collaborate with your team members, and take corrective action whenever necessary.

Give ClickUp a try for free and take your management efficiency to the next level!

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Guest Writer: Ben Popken

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Land your dream job, how to apply your problem solving skills in the workplace.

Amy Bergen profile image

Problem solving is a “soft skill” valued by just about every employer. And its importance will only grow in the future—the World Economic Forum predicts that by 2025 (and beyond), employers will increasingly seek out creative candidates with expertise in critical thinking and problem solving . 

You’ve probably practiced problem solving skills without realizing it; most of us solve multiple problems, large and small, on a regular basis as we go about our lives. But workplace problems often require a more methodical, collaborative approach. Here’s how to sharpen your problem solving competencies for a current or potential job . 

Identify and define the problem

The simplicity of the first step makes it easy to overlook. Before you can tackle a problem, though, you need a clear understanding of what the problem is. If you’re dealing with several issues at once, address them one at a time—you may find a lot of connected problems can be traced back to a single issue. Business coach Michael Cooper says, “ A well-defined problem often contains its own solution within it ,” and that might be the case for you. 

The next step is to explain the problem as specifically as you can. Start by asking yourself “Why is this a problem?” even if the answer seems obvious. The “why” will open up other questions you can use to generate problem-solving ideas and make the issue easier for others to understand. Just because something seems like a clear problem to you doesn’t mean it’ll feel that way to someone else. 

Using creativity 

One definition of creativity is the ability to consider a task in a different way, or to think of new approaches and angles. Many organizations and individuals find themselves running into the same problems over and over. A well-timed creative solution can break the cycle. 

One framework you can use is the Creative Problem Solving [CPS] process , formalized by theorists Alex Osborn and Sidney Parnes (Osborn came up with the term “ brainstorming ”). There are many variations on the specific steps of this process, but they all involve a period of idea generation or thinking up “creative challenges.” 

A creative challenge is a question designed to invite answers or suggestions. This can be as simple as replacing “I need to…” with “How can I…?” or “In what ways can I….?” Here’s what creative challenges might look like in a work context: 

  • How could I manage my time more efficiently to meet this deadline?
  • How can I reorganize my inbox so I see the most important messages first? 
  • How could we use our internal communications software in a way that keeps messages from getting lost in the shuffle? 

Pro tip: Turning problem statements into questions is a key problem-solving skill. Questions are much more open-ended than statements, which makes it easier for you and others to find multiple possible responses.

Generating potential solutions

Next you’ll think of answers to your “creative challenge” questions. This is the problem solving skill normally called brainstorming. 

 First, get all your ideas in one place—ideally a document you can refer to and edit later. For instance, an idea generation process might be helpful when you’re coming up with: 

  • Scenarios for a seminar that include in-person, virtual, and hybrid options 
  • Ways to cover necessary shifts in an understaffed workplace (staggering people’s schedules, reassigning or rearranging duties, bringing in volunteers, etc.) 
  • Presenting data for an annual report in a way that makes sense to readers (visual graphs, charts, a highlights reel, etc.) 

Once you’ve thought of as many solutions as possible, step back from the list—as long as the problem isn’t too time-sensitive—and come back with fresh eyes. 

The next step is to turn some of your ideas into actionable plans. When you see the solutions all together, you might discover how certain ideas are related and can form part of a connected strategy. 

Not every idea is going to be a winner, so here are tips for sifting through them: 

  • Figure out in advance what criteria you’ll use to judge the ideas (like timeframe, budget restrictions, or other factors). 
  • Consider previous experiences you’ve had with a similar problem. What worked and what didn’t? 
  • Try the SWOT technique to think about all the angles of an idea. 
  • Break down broader, more vague solutions into step-by-step tasks. 

Collaborating as a team 

At any point during this process, you may realize you don’t have the best skill set or expertise to solve the problem. Or you might simply want to bring in different perspectives. 

  • Remember, creativity involves trying new approaches. Someone else may propose an idea that would never have occurred to you.
  • Solutions will impact some employees differently than others, depending on their roles. On your own, you may not realize how your potential solutions affect other people. 
  • Suspend judgment any time you’re generating creative challenges or ideas, in a group or on your own. This might not be easy, especially if you flat-out disagree with a colleague’s idea, but listen to their reasoning first. Everyone needs a chance to be heard. 

Ultimately the solution should be a group effort, even if one person is in charge of the process. Collaboration has the bonus effect of keeping everyone on the same page. When everyone understands the task, the details, and the logistics, there’s less confusion. 

Making a decision and moving forward

Once you’ve generated, narrowed down, and developed ideas, you’re ready to pick the solution you think will be most effective. 

After you implement your plan, you’ll practice another crucial problem-solving skill, evaluation. Come up with benchmark criteria to determine whether or not the solution is working. 

For instance, maybe you’ve arranged a way for staff members to take on new responsibilities after a colleague has left abruptly or a position is eliminated. Your evaluation benchmarks will probably include performance metrics to make sure the work is complete and up to organizational standards. You’ll also want to assess whether the staff members feel they can sustain their new workloads and whether tasks are being distributed fairly.

And once solutions get underway, they may not work out exactly as you thought they would. While that’s inconvenient, it doesn’t mean the problem-solving process failed. 

Problem solving is an ongoing effort, and if you do end up going back to the idea generation board, you’ll learn even more the next time. 

What problem solving tips and techniques have you found helpful? Feel free to comment and share. 

Amy Bergen is a writer based in Portland, Maine. She has experience in the social impact space in Baltimore, Maryland, the educational museum sphere in Columbus, Ohio, and the literary world of New York City.

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26 Good Examples of Problem Solving (Interview Answers)

By Biron Clark

Published: November 15, 2023

Employers like to hire people who can solve problems and work well under pressure. A job rarely goes 100% according to plan, so hiring managers will be more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical in your approach.

But how do they measure this?

They’re going to ask you interview questions about these problem solving skills, and they might also look for examples of problem solving on your resume and cover letter. So coming up, I’m going to share a list of examples of problem solving, whether you’re an experienced job seeker or recent graduate.

Then I’ll share sample interview answers to, “Give an example of a time you used logic to solve a problem?”

Problem-Solving Defined

It is the ability to identify the problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation. 

Problem-solving also involves critical thinking, communication, listening, creativity, research, data gathering, risk assessment, continuous learning, decision-making, and other soft and technical skills.

Solving problems not only prevent losses or damages but also boosts self-confidence and reputation when you successfully execute it. The spotlight shines on you when people see you handle issues with ease and savvy despite the challenges. Your ability and potential to be a future leader that can take on more significant roles and tackle bigger setbacks shine through. Problem-solving is a skill you can master by learning from others and acquiring wisdom from their and your own experiences. 

It takes a village to come up with solutions, but a good problem solver can steer the team towards the best choice and implement it to achieve the desired result.

Watch: 26 Good Examples of Problem Solving

Examples of problem solving scenarios in the workplace.

  • Correcting a mistake at work, whether it was made by you or someone else
  • Overcoming a delay at work through problem solving and communication
  • Resolving an issue with a difficult or upset customer
  • Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
  • Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
  • Troubleshooting and resolving technical issues
  • Handling and resolving a conflict with a coworker
  • Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
  • Taking initiative when another team member overlooked or missed something important
  • Taking initiative to meet with your superior to discuss a problem before it became potentially worse
  • Solving a safety issue at work or reporting the issue to those who could solve it
  • Using problem solving abilities to reduce/eliminate a company expense
  • Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
  • Changing how a process, team, or task is organized to make it more efficient
  • Using creative thinking to come up with a solution that the company hasn’t used before
  • Performing research to collect data and information to find a new solution to a problem
  • Boosting a company or team’s performance by improving some aspect of communication among employees
  • Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem Solving Examples for Recent Grads/Entry Level Job Seekers

  • Coordinating work between team members in a class project
  • Reassigning a missing team member’s work to other group members in a class project
  • Adjusting your workflow on a project to accommodate a tight deadline
  • Speaking to your professor to get help when you were struggling or unsure about a project
  • Asking classmates, peers, or professors for help in an area of struggle
  • Talking to your academic advisor to brainstorm solutions to a problem you were facing
  • Researching solutions to an academic problem online, via Google or other methods
  • Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

You can share all of the examples above when you’re asked questions about problem solving in your interview. As you can see, even if you have no professional work experience, it’s possible to think back to problems and unexpected challenges that you faced in your studies and discuss how you solved them.

Interview Answers to “Give an Example of an Occasion When You Used Logic to Solve a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” since you’re likely to hear this interview question in all sorts of industries.

Example Answer 1:

At my current job, I recently solved a problem where a client was upset about our software pricing. They had misunderstood the sales representative who explained pricing originally, and when their package renewed for its second month, they called to complain about the invoice. I apologized for the confusion and then spoke to our billing team to see what type of solution we could come up with. We decided that the best course of action was to offer a long-term pricing package that would provide a discount. This not only solved the problem but got the customer to agree to a longer-term contract, which means we’ll keep their business for at least one year now, and they’re happy with the pricing. I feel I got the best possible outcome and the way I chose to solve the problem was effective.

Example Answer 2:

In my last job, I had to do quite a bit of problem solving related to our shift scheduling. We had four people quit within a week and the department was severely understaffed. I coordinated a ramp-up of our hiring efforts, I got approval from the department head to offer bonuses for overtime work, and then I found eight employees who were willing to do overtime this month. I think the key problem solving skills here were taking initiative, communicating clearly, and reacting quickly to solve this problem before it became an even bigger issue.

Example Answer 3:

In my current marketing role, my manager asked me to come up with a solution to our declining social media engagement. I assessed our current strategy and recent results, analyzed what some of our top competitors were doing, and then came up with an exact blueprint we could follow this year to emulate our best competitors but also stand out and develop a unique voice as a brand. I feel this is a good example of using logic to solve a problem because it was based on analysis and observation of competitors, rather than guessing or quickly reacting to the situation without reliable data. I always use logic and data to solve problems when possible. The project turned out to be a success and we increased our social media engagement by an average of 82% by the end of the year.

Answering Questions About Problem Solving with the STAR Method

When you answer interview questions about problem solving scenarios, or if you decide to demonstrate your problem solving skills in a cover letter (which is a good idea any time the job description mention problem solving as a necessary skill), I recommend using the STAR method to tell your story.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. So before jumping in and talking about the problem that needed solving, make sure to describe the general situation. What job/company were you working at? When was this? Then, you can describe the task at hand and the problem that needed solving. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact.

Finally, describe a positive result you got.

Whether you’re answering interview questions about problem solving or writing a cover letter, you should only choose examples where you got a positive result and successfully solved the issue.

Example answer:

Situation : We had an irate client who was a social media influencer and had impossible delivery time demands we could not meet. She spoke negatively about us in her vlog and asked her followers to boycott our products. (Task : To develop an official statement to explain our company’s side, clarify the issue, and prevent it from getting out of hand). Action : I drafted a statement that balanced empathy, understanding, and utmost customer service with facts, logic, and fairness. It was direct, simple, succinct, and phrased to highlight our brand values while addressing the issue in a logical yet sensitive way.   We also tapped our influencer partners to subtly and indirectly share their positive experiences with our brand so we could counter the negative content being shared online.  Result : We got the results we worked for through proper communication and a positive and strategic campaign. The irate client agreed to have a dialogue with us. She apologized to us, and we reaffirmed our commitment to delivering quality service to all. We assured her that she can reach out to us anytime regarding her purchases and that we’d gladly accommodate her requests whenever possible. She also retracted her negative statements in her vlog and urged her followers to keep supporting our brand.

What Are Good Outcomes of Problem Solving?

Whenever you answer interview questions about problem solving or share examples of problem solving in a cover letter, you want to be sure you’re sharing a positive outcome.

Below are good outcomes of problem solving:

  • Saving the company time or money
  • Making the company money
  • Pleasing/keeping a customer
  • Obtaining new customers
  • Solving a safety issue
  • Solving a staffing/scheduling issue
  • Solving a logistical issue
  • Solving a company hiring issue
  • Solving a technical/software issue
  • Making a process more efficient and faster for the company
  • Creating a new business process to make the company more profitable
  • Improving the company’s brand/image/reputation
  • Getting the company positive reviews from customers/clients

Every employer wants to make more money, save money, and save time. If you can assess your problem solving experience and think about how you’ve helped past employers in those three areas, then that’s a great start. That’s where I recommend you begin looking for stories of times you had to solve problems.

Tips to Improve Your Problem Solving Skills

Throughout your career, you’re going to get hired for better jobs and earn more money if you can show employers that you’re a problem solver. So to improve your problem solving skills, I recommend always analyzing a problem and situation before acting. When discussing problem solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Next, to get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t. Think about how you can get better at researching and analyzing a situation, but also how you can get better at communicating, deciding the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem solving ability.

If you practice the tips above, you’ll be ready to share detailed, impressive stories and problem solving examples that will make hiring managers want to offer you the job. Every employer appreciates a problem solver, whether solving problems is a requirement listed on the job description or not. And you never know which hiring manager or interviewer will ask you about a time you solved a problem, so you should always be ready to discuss this when applying for a job.

Related interview questions & answers:

  • How do you handle stress?
  • How do you handle conflict?
  • Tell me about a time when you failed

Biron Clark

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10 jobs that will get replaced by AI, and 10 that won’t

Posted: October 26, 2023 | Last updated: October 26, 2023

<p>For many, artificial intelligence (AI) presents more questions than answers. We all know that AI will transform every industry in different ways, but there’s a reason why <a href="https://www.theglobeandmail.com/business/article-artificial-intelligence-chat-gpt/" class="atom_link atom_valid">Google is flooded with queries</a> like “Will AI take my job?” While automation will undoubtedly reduce the need for certain roles, jobs that require emotional intelligence, human judgment, creativity, and complex problem-solving skills will not be replaced by AI. In fact, by taking on tedious tasks like data entry, number crunching, or product analysis, AI can <a href="https://www.ilo.org/global/about-the-ilo/newsroom/news/WCMS_890740/lang--en/index.htm" class="atom_link atom_valid">enhance certain roles</a> and lead to a host of new career opportunities. However, organizations that use AI must be aware of the <a href="https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2020/ethical-implications-of-ai.html" class="atom_link atom_valid">ethical implications</a> of bringing together technology and people in profitable, effective ways. Take a look at the 10 jobs that will likely get replaced by AI, and 10 that won’t, as the job market continues to change and evolve.</p>

For many, artificial intelligence (AI) presents more questions than answers. We all know that AI will transform every industry in different ways, but there’s a reason why Google is flooded with queries like “Will AI take my job?” While automation will undoubtedly reduce the need for certain roles, jobs that require emotional intelligence, human judgment, creativity, and complex problem-solving skills will not be replaced by AI. In fact, by taking on tedious tasks like data entry, number crunching, or product analysis, AI can enhance certain roles and lead to a host of new career opportunities. However, organizations that use AI must be aware of the ethical implications of bringing together technology and people in profitable, effective ways. Take a look at the 10 jobs that will likely get replaced by AI, and 10 that won’t, as the job market continues to change and evolve.

<p>Analytical in nature, the typical <a href="https://www.astrology-zodiac-signs.com/zodiac-signs/virgo/" title="https://www.astrology-zodiac-signs.com/zodiac-signs/virgo/">Virgo has a personality that seems perfectly built for investment</a>. Hardworking and critical, Virgos will do the research and check it multiple times to make sure they’re making the right investment every time. While this means they can often be left behind by successful trends, it also means they’re more likely to find long-term success.</p>

YES – Tech jobs

If you need to crunch numbers with accuracy, AI is definitely ready and able to do just that. Companies are asking their own software engineers, coders, developers, and programmers to ramp up the AI and automation systems that will eventually replace them. So, will AI replace computer programmers and software engineers? There’s no question that the technology sector is laser-focused on developing efficiencies and “hacks” to get things done quicker and cheaper. The advances in this field will determine how the sector will evolve, which jobs will become redundant, and which ones will see a surge in demand.

<p>Today’s media landscape has been reshaped by technology and innovation over the course of a century, <a href="https://time.com/6317091/100-years-media-history/" class="atom_link atom_valid">according to </a><a href="https://time.com/6317091/100-years-media-history/"><em>TIME</em></a>. From print to radio, and TV to digital, advertisers, marketers, journalists, and content producers have seen it all. Those who work in the media have quickly adapted, <a href="https://www.theverge.com/2020/5/30/21275524/microsoft-news-msn-layoffs-artificial-intelligence-ai-replacements" class="atom_link atom_valid">been laid off</a>, or changed careers. Some roles will transform, like that of a news editor to a <a href="https://digiday.com/media/newsletter-editors-new-important-person-newsrooms/" class="atom_link atom_valid">newsletter editor</a>, while others will be replaced, like proofreaders.</p>

YES – Media jobs

Today’s media landscape has been reshaped by technology and innovation over the course of a century, according to TIME . From print to radio, and TV to digital, advertisers, marketers, journalists, and content producers have seen it all. Those who work in the media have quickly adapted, been laid off , or changed careers. Some roles will transform, like that of a news editor to a newsletter editor , while others will be replaced, like proofreaders.

<p>You’ll know a <a href="https://consumer.ftc.gov/articles/robocalls#what%20kinds%20are%20allowed" class="atom_link atom_valid">“robocall”</a> if you’ve ever received one from an unknown number with a pre-recorded or computer-generated message. While there are scams to watch out for, some automated calls that are informational rather than sales-oriented are frequently used by the healthcare sector, debt collectors, and charities. As for sales calls, Drips.com, a software company, has been <a href="https://finance.yahoo.com/news/drips-com-replacing-telemarketers-artificial-124700760.html" class="atom_link atom_valid">replacing telemarketers with AI</a> since before the pandemic, which has led to an increase in revenue.</p>

YES – Telemarketers

You’ll know a “robocall” if you’ve ever received one from an unknown number with a pre-recorded or computer-generated message. While there are scams to watch out for, some automated calls that are informational rather than sales-oriented are frequently used by the healthcare sector, debt collectors, and charities. As for sales calls, Drips.com, a software company, has been replacing telemarketers with AI since before the pandemic, which has led to an increase in revenue.

<p>The companies that offer financial software services, like Turbotax and Quickbooks, have already replaced bookkeepers with self-serve and automated options for specific tasks. This is due to digital transformation rather than the use of AI. Even though <a href="https://tax.thomsonreuters.com/blog/staying-up-to-speed-with-artificial-intelligence-in-accounting/" class="atom_link atom_valid">AI will get the accounting profession up to speed</a> through the automation of tasks like invoicing, auditing, and tax research, it won’t yet replace all the functions of a bookkeeper or accountant.</p>

YES – Bookkeepers

The companies that offer financial software services, like Turbotax and Quickbooks, have already replaced bookkeepers with self-serve and automated options for specific tasks. This is due to digital transformation rather than the use of AI. Even though AI will get the accounting profession up to speed through the automation of tasks like invoicing, auditing, and tax research, it won’t yet replace all the functions of a bookkeeper or accountant.

<p>The benefits of AI will transform the legal field. Automation is already used to produce contract drafts, cite relevant cases, and anticipate arguments by opposing counsel. These are many of the tasks that legal assistants and paralegals perform. While <a href="https://news.bloomberglaw.com/us-law-week/paralegals-race-to-stay-relevant-as-ai-threatens-their-future" class="atom_link atom_valid">paralegals race to stay relevant</a> as their roles are being threatened by AI, they will need to put a greater emphasis on their nuanced decision-making and interpersonal skills for job security.</p>

YES – Paralegals and legal assistants

The benefits of AI will transform the legal field. Automation is already used to produce contract drafts, cite relevant cases, and anticipate arguments by opposing counsel. These are many of the tasks that legal assistants and paralegals perform. While paralegals race to stay relevant as their roles are being threatened by AI, they will need to put a greater emphasis on their nuanced decision-making and interpersonal skills for job security.

<p>Banks and financial institutions have already begun <a href="https://www.cnbc.com/2023/05/25/jpmorgan-develops-ai-investment-advisor.html" class="atom_link atom_valid">developing AI technology that gives investment advice</a>. This generative AI, like ChatGPT, can analyze financial data at a rapid rate to deliver financial insights directly to customers. While <a href="https://www.reuters.com/article/global-jobs-idINL1N36Y0MO" class="atom_link atom_valid">clerical jobs will be the first to be impacted by AI</a>, it’ll be bank tellers who see the impact of job loss rather than financial analysts and advisers. Financial institutions have already started cutting costs and reducing wait times by understaffing banks and adding more self-serve options to their websites and ATMs.</p>

YES – Finance jobs

Banks and financial institutions have already begun developing AI technology that gives investment advice . This generative AI, like ChatGPT, can analyze financial data at a rapid rate to deliver financial insights directly to customers. While clerical jobs will be the first to be impacted by AI , it’ll be bank tellers who see the impact of job loss rather than financial analysts and advisers. Financial institutions have already started cutting costs and reducing wait times by understaffing banks and adding more self-serve options to their websites and ATMs.

<p>A <a href="https://www.investopedia.com/terms/s/stockbroker.asp#:~:text=A%20stockbroker%20is%20a%20financial,of%20individual%20and%20institutional%20customers">stockbroker is tasked</a> with buying and selling stocks for their clients. Seems simple enough, but stockbrokers are among the most hated professions in the world because they are often seen as greedy and obsessed with money. Studies have shown that being a stockbroker can also have negative health implications, with <a href="https://www.psychologytoday.com/us/articles/200101/wall-street-warriors">one study finding</a> that 38% met the criteria for depression, and that those stockbrokers who made the most money also slept the least amount of hours a night. </p>

YES – Market research analysts

Many collect and analyze large volumes of information and then draw insights from them. Generative AI systems like ChatGPT and Google’s Bard reduce the time it takes to complete these tasks, which could threaten this particular role. However, while AI excels in data analysis and pattern recognition, market researchers bring intuition and the ability to ask follow-up questions that dig deeper into the data. The future of market research, therefore, lies in leveraging the collaboration between AI and human analysts.

<p>Similar to the way some clerical and administrative jobs will be replaced by AI in the finance and retail sectors, the same goes for administrative roles, regardless of the sector. Many offices have replaced the tasks a receptionist would typically take on with an online booking system and self-serve features at a kiosk, on their website, or through an app.</p>

YES – Receptionists

Similar to the way some clerical and administrative jobs will be replaced by AI in the finance and retail sectors, the same goes for administrative roles, regardless of the sector. Many offices have replaced the tasks a receptionist would typically take on with an online booking system and self-serve features at a kiosk, on their website, or through an app.

<p>With tools like DALL-E, which lets you create AI-generated art for free, or Canva, a self-serve graphic design platform that also relies on AI, anyone can create beautiful images or marketing materials for their website, social media platforms or emails without collaborating with a <a href="https://www.papercrane.ca/blog/how-is-ai-going-to-change-graphic-design" class="atom_link atom_valid">skilled designer</a>. Since creative work can’t be automated, those working in graphic communications roles need to get comfortable using AI for repetitive tasks so that they can focus on colour choices, aesthetics, and creating truly engaging experiences.</p>

YES – Graphic designers

With tools like DALL-E, which lets you create AI-generated art for free, or Canva, a self-serve graphic design platform that also relies on AI, anyone can create beautiful images or marketing materials for their website, social media platforms or emails without collaborating with a skilled designer . Since creative work can’t be automated, those working in graphic communications roles need to get comfortable using AI for repetitive tasks so that they can focus on colour choices, aesthetics, and creating truly engaging experiences.

<p>You’ve probably already seen or used the self-checkout aisles that dominate many major grocery store chains, big-box retailers, and pharmacies. <a href="https://www.cnn.com/2022/07/09/business/self-checkout-retail/index.html" class="atom_link atom_valid">Self-checkout aisles</a> were first incorporated by these retailers to reduce labour costs but quickly proved to be no more profitable as they also needed to be staffed. While many retail sales professionals have been replaced by these self-checkout aisles, several retailers may be questioning their decision to opt for machines over people.</p>

YES – Retail sales professionals

You’ve probably already seen or used the self-checkout aisles that dominate many major grocery store chains, big-box retailers, and pharmacies. Self-checkout aisles were first incorporated by these retailers to reduce labour costs but quickly proved to be no more profitable as they also needed to be staffed. While many retail sales professionals have been replaced by these self-checkout aisles, several retailers may be questioning their decision to opt for machines over people.

<p>Leading the occupations that won’t get replaced by AI, according to the World Economic Forum’s <a href="https://www.weforum.org/reports/the-future-of-jobs-report-2023/digest" class="atom_link atom_valid">Future of Jobs report</a>, are jobs in agriculture. Agricultural equipment operators will be the most popular AI-proof job in this field as the industry is set to grow by 30% in a short time and lead to an additional 3 million jobs. By supporting food production, habitats, and employment, agriculture is important for building strong economies through trade and will be instrumental in navigating the changes in our environment as a result of <a href="https://www.epa.gov/climateimpacts/climate-change-impacts-agriculture-and-food-supply" class="atom_link atom_valid">climate change</a>.</p>

NO – Agricultural equipment operators

Leading the occupations that won’t get replaced by AI, according to the World Economic Forum’s Future of Jobs report , are jobs in agriculture. Agricultural equipment operators will be the most popular AI-proof job in this field as the industry is set to grow by 30% in a short time and lead to an additional 3 million jobs. By supporting food production, habitats, and employment, agriculture is important for building strong economies through trade and will be instrumental in navigating the changes in our environment as a result of climate change .

<p>It’s no surprise that the adoption of more AI across all industries will lead to more jobs to support and grow the capabilities of this technology. The Central Intelligence Agency (CIA) in the U.S. is seeking <a href="https://www.cia.gov/careers/jobs/artificial-intelligence-specialist/" class="atom_link atom_valid">artificial intelligence specialists</a> to improve its data collection systems. There are <a href="https://professional.mit.edu/course-catalog/professional-certificate-program-machine-learning-artificial-intelligence-0" class="atom_link atom_valid">machine learning and AI certificate programs</a> to train more people in this area, and tech companies like IBM are even offering courses in <a href="https://www.ibm.com/training/ailearning" class="atom_link atom_valid">AI learning</a> to support this transformation.</p>

NO – AI and machine learning specialists

It’s no surprise that the adoption of more AI across all industries will lead to more jobs to support and grow the capabilities of this technology. The Central Intelligence Agency (CIA) in the U.S. is seeking artificial intelligence specialists to improve its data collection systems. There are machine learning and AI certificate programs to train more people in this area, and tech companies like IBM are even offering courses in AI learning to support this transformation.

<p>One of the <a href="https://blog.vectice.com/fastest-growing-sectors-in-ai-transportation" class="atom_link atom_valid">fastest-growing sectors</a> in the age of AI is transportation. Heavy truck and bus drivers lead the pack when it comes to jobs that won’t be replaced by AI. A <a href="https://www.wired.com/story/autonomous-vehicles-transportation-truckers-employment/" class="atom_link atom_valid">common misconception</a> is that truck drivers will be replaced by AI due to the emergence of autonomous vehicles. Truth is, not only is this sector seeing growth, but it is also seeing the benefits of incorporating AI into its systems and operations. As companies like Amazon and Walmart grow, more products will need to be transported across distances to reach customers in record time.</p>

NO – Transportation services professionals

One of the fastest-growing sectors in the age of AI is transportation. Heavy truck and bus drivers lead the pack when it comes to jobs that won’t be replaced by AI. A common misconception is that truck drivers will be replaced by AI due to the emergence of autonomous vehicles. Truth is, not only is this sector seeing growth, but it is also seeing the benefits of incorporating AI into its systems and operations. As companies like Amazon and Walmart grow, more products will need to be transported across distances to reach customers in record time.

<p><a href="https://www.indeed.com/career-advice/finding-a-job/how-to-become-vocational-teacher" class="atom_link atom_valid">Vocational teachers</a> will be at the forefront when it comes to providing value for the future of work. According to the World Economic Forum’s <a href="https://www.weforum.org/reports/the-future-of-jobs-report-2023/digest">Future of Jobs report</a>, there will be growth in this sector, resulting in an additional 3 million roles in education. <a href="https://www.aljazeera.com/opinions/2023/5/24/ai-wont-replace-teachers-classroom-revolution-coming#:~:text=AI%20can%20also%20reduce%20teacher,help%20students%20cheat%20in%20exams." class="atom_link atom_valid">AI won’t replace teachers</a>, though it will reduce their workload in effective ways. Helping students build soft skills like active listening, leadership, and critical thinking is why educators can support a workforce that will thrive in the digital economy.</p>

NO – Vocational teachers

Vocational teachers will be at the forefront when it comes to providing value for the future of work. According to the World Economic Forum’s Future of Jobs report , there will be growth in this sector, resulting in an additional 3 million roles in education. AI won’t replace teachers , though it will reduce their workload in effective ways. Helping students build soft skills like active listening, leadership, and critical thinking is why educators can support a workforce that will thrive in the digital economy.

<p>As technology accelerates growth for many industries, it will be the people who are working in these industries who will need the most support as they navigate the challenges and opportunities that lie ahead. AI will certainly <a href="https://www.bcg.com/en-ca/publications/2023/transforming-human-resources-using-generative-ai" class="atom_link atom_valid">transform human resources operations</a>, which helps professionals who support and retain talent in organizations to do so in insightful ways that truly align with the business.</p>

NO – Human resources professionals

As technology accelerates growth for many industries, it will be the people who are working in these industries who will need the most support as they navigate the challenges and opportunities that lie ahead. AI will certainly transform human resources operations , which helps professionals who support and retain talent in organizations to do so in insightful ways that truly align with the business.

<p>While governments have often been slow to adopt new practices, the more effective <a href="https://laborcenter.berkeley.edu/technology-in-the-public-sector-and-the-future-of-government-work/" class="atom_link atom_valid">use of technology in the public sector</a> can facilitate greater access and assistance to communities in need. And while it’s true that some fields and policy departments have already seen job decline due to generative AI and automation, a growing number of occupations emerge, like those in information technology (IT) and software development. But beyond this technological transformation, the important work of shaping policy and communicating ideas to the general population will remain the responsibility of political leaders and government officials.</p>

NO – Political leaders and government officials

While governments have often been slow to adopt new practices, the more effective use of technology in the public sector can facilitate greater access and assistance to communities in need. And while it’s true that some fields and policy departments have already seen job decline due to generative AI and automation, a growing number of occupations emerge, like those in information technology (IT) and software development. But beyond this technological transformation, the important work of shaping policy and communicating ideas to the general population will remain the responsibility of political leaders and government officials.

<p>Following the pandemic, it became clear that there was a growing mental health crisis that needed attention, and fast. To help address this need, trained psychiatrists and psychologists have become invaluable to support mental health, well-being, and healing. When <a href="https://www.forbes.com/sites/bernardmarr/2023/07/06/ai-in-mental-health-opportunities-and-challenges-in-developing-intelligent-digital-therapies/?sh=60c163505e10" class="atom_link atom_valid">AI is used in mental healthcare</a>, clinicians and therapists can rely on technology to diagnose conditions, develop therapies, and even reduce the need for medication in some cases. But their human skills cannot be replaced.</p>

NO – Mental health professionals

Following the pandemic, it became clear that there was a growing mental health crisis that needed attention, and fast. To help address this need, trained psychiatrists and psychologists have become invaluable to support mental health, well-being, and healing. When AI is used in mental healthcare , clinicians and therapists can rely on technology to diagnose conditions, develop therapies, and even reduce the need for medication in some cases. But their human skills cannot be replaced.

<p>In healthcare, AI and automation can help streamline administration and lead to other advancements in the industry. In fact, it is estimated that <a href="https://www.globenewswire.com/en/news-release/2022/04/11/2420243/0/en/Artificial-Intelligence-in-Healthcare-Market-Size-to-Hit-US-187-95-Bn-By-2030.html" class="atom_link atom_valid">the global market of AI in healthcare</a> will grow to US$187.95 billion by 2030. Trained healthcare professionals will rely on AI technology to save lives, prevent diseases, and support wellness—but they will not be replaced by it.</p>

NO – Medical professionals

In healthcare, AI and automation can help streamline administration and lead to other advancements in the industry. In fact, it is estimated that the global market of AI in healthcare will grow to US$187.95 billion by 2030. Trained healthcare professionals will rely on AI technology to save lives, prevent diseases, and support wellness—but they will not be replaced by it.

<p>If you need to get a leak in your bathroom fixed, an industrial facility built, or a beautifully designed, solid wood bookshelf constructed, AI is not going to be of any service to you whatsoever. With staffing shortages in the industry, <a href="https://www.cbc.ca/news/canada/skilled-trades-education-1.6773564" class="atom_link atom_valid">the demand for skilled trades is on the rise</a>. The level of skill, experience, and problem-solving instincts required for skilled tradespeople puts them in a competitive position for the future.</p>

NO – Skilled trades

If you need to get a leak in your bathroom fixed, an industrial facility built, or a beautifully designed, solid wood bookshelf constructed, AI is not going to be of any service to you whatsoever. With staffing shortages in the industry, the demand for skilled trades is on the rise . The level of skill, experience, and problem-solving instincts required for skilled tradespeople puts them in a competitive position for the future.

<p><a href="https://www.mckinsey.com/featured-insights/mckinsey-explainers/what-is-digital-transformation" class="atom_link atom_valid">Digital transformation</a>, used to cut costs and improve the overall customer experience, has been around for some time. As more businesses, sectors, and governments make the switch to the digital environment—a movement that was accelerated by the pandemic and the rapid adoption of cloud-based technology—the need for specialists in this space has grown.</p>

NO – Digital transformation professionals

Digital transformation , used to cut costs and improve the overall customer experience, has been around for some time. As more businesses, sectors, and governments make the switch to the digital environment—a movement that was accelerated by the pandemic and the rapid adoption of cloud-based technology—the need for specialists in this space has grown.

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An official website of the United States government

Grants Management Specialist (Tribal Justice/Problem Solving Courts)

Department of justice, bureau of justice assistance, policy office, courts, communities and strategic partnerships team.

This position is on the Courts, Communities, and Strategic Partnerships Team. Policy Office, Bureau of Justice Assistance, and serves as a Senior Policy Advisor and expert/authority designing and directing efforts involving tribal justice, problem solving courts and/or related areas.

  • Accepting applications

Open & closing dates

02/05/2024 to 02/27/2024

$139,395 - $181,216 per year

Pay scale & grade

1 vacancy in the following location:

  • Washington, DC 1 vacancy

Telework eligible

Yes—as determined by the agency policy.

Travel Required

Occasional travel - To attend meetings, conferences and training.

Relocation expenses reimbursed

Yes—Relocation expenses may be authorized.

Appointment type

Permanent -

Work schedule

Full-time - Full Time

Competitive

Promotion potential

Job family (series).

1109 Grants Management

Supervisory status

Security clearance.

Not Required

Announcement number

Control number, this job is open to, career transition (ctap, ictap, rpl).

Federal employees who meet the definition of a "surplus" or "displaced" employee.

Federal employees - Competitive service

Current or former competitive service federal employees.

Individuals with disabilities

Land & base management.

Certain current or former term or temporary federal employees of a land or base management agency.

Military spouses

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Peace Corps & AmeriCorps Vista

Special authorities.

Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.

Clarification from the agency

US Citienship Required. Applicant must also reside in the U.S. Applicants will be considered under Delegated Examining and/or Merit Promotion procedures based upon eligibility.

(The duties described reflect the full performance level of this position)

Contributes to the adoption of and overall knowledge in the criminal justice field, specifically tribal justice and problem-solving courts programs, responses, and treatment. Evaluates and recommends action to decision makers on concept papers, abstracts, applications for funding, and related matters to support assessment of compliance with criminal justice and tribal justice grant, cooperative agreements and contract program requirements and other relevant issues and priorities.

Provides leadership in coordinating the goals, objectives and interests of the federal government's role in supporting criminal and tribal justice problem-solving courts guidance and program leadership to state, tribal and local agencies and other criminal justice and tribal problem-solving court partners. Formulates innovative and/or comprehensive criminal justice planning strategies and program plans to accomplish agency-wide goals and objectives in criminal and tribal justice problem-solving court programs.

Researches and prepares analysis on criminal and tribal justice problem-solving court program issues, providing expert guidance or analysis in the criminal and tribal justice problem-solving court programs. Represents the organization in developing and maintaining effective relationships with national, state, tribal, and local experts, administrators, high-level officials, federal partners, policy makers, stakeholders, and planners. Serves as a BJA representative on agency or inter-agency task forces whose members include high-level DOJ officials and other executive branch representatives. Provides inter-agency liaison services to federal agencies providing specific support and services in criminal and tribal justice problem-solving court implementation.

Provides expert criminal and tribal justice problem-solving court advice and guidance relating to grant and/or cooperative agreement projects and programs with impact on major agency criminal and tribal justice problem-solving court programs. Develops and/or reviews criminal and tribal justice problem-solving court recommendations, justification and program assessment of outcomes addressing BJA program priorities. Prepares analytical reports, memorandum, concept papers, budget documents and other types of written responses that are disseminated to internal and external audiences to include various practitioner groups, researchers, Congressional committees, and the general public.

Requirements

Conditions of employment.

  • U.S. Citizenship required.
  • Subject to background/suitability investigation/determination.
  • Submit all required documents and Online Assessment Questionnaire.
  • Federal payments are required to be made by Direct Deposit.
  • Requires registration for the Selective Service. Visit www.sss.gov.
  • Pre-employment drug testing required.
  • 1-year probationary period may be required.

See Other Information for further requirements.

Qualifications

Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions and is available at OPM's website: https://www.opm.gov/qualifications/standards/indexes/num-ndx.asp

All qualification requirements must be met by the closing date of this announcement. SCREEN OUT FACTOR: Experience developing, implementing and managing jurisdiction-wide, multi-million dollar tribal court, tribal violent crime or treatment court programs. MINIMUM FEDERAL QUALIFICATION REQUIREMENTS Qualifying experience for the GS-14 level includes one year of specialized experience at least equivalent to the GS-13 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include: experience providing expert analysis and advice on complex justice and problem solving court program issues; planned and prepared documents related to justice and problem solving court program proposals and implementation; analyzed techniques to evaluate findings related to justice and problem solving court program accomplishments; developed grant management policies in justice and problem solving court program implementation, or served as a technical expert in evaluation of complex justice and problem solving court program implementation. TECHNICAL QUALIFICATIONS: Applicants who meet the minimum qualifications as described above will be further evaluated based upon the following technical qualifications: Ability to provide advice and guidance in the design and direction of criminal justice and problem solving court implementation, such as on guidelines, Standard Operating Procedures, and grants and cooperative agreement policies. Ability to apply analytical, data-driven methods and techniques in the identification and resolution of criminal justice and problem solving court implementation issues. Ability to plan and execute work. Ability to communicate in writing. Ability to communicate effectively other than in writing.

See Other Information.

Additional information

This position is included in the bargaining unit.

TIME-IN-GRADE REQUIREMENT: Status applicants for promotion must have 52 weeks of service at the next lower grade by the closing date.

Confidential Financial Disclosure may be required.

This vacancy announcement may be used to fill additional vacancies.

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

OJP offers opportunities for flexible work schedules.

Relocation expenses may be authorized.

Recruitment incentives may be authorized.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

To explore the major benefits offered to most Federal employees, visit the Office of Personnel Management's website at http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc. Fitness Reimbursement: OJP offers a fitness reimbursement program for employees' individual fitness-related expenditures. OJP also offers credit union services, a health unit, and on-site nurse for your usage. Transit Benefits: To defray your commuting cost, we are pleased to offer the Employee Transit Benefit Program.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be considered under all categories for which you are eligible. For All U.S. Citizens: Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Names of all candidates in the best qualified category will be sent to the hiring official for employment consideration. Candidates within the best qualified category who are eligible for veterans preference will receive selection priority over non-veteran preference eligibles. For Status/Merit Promotion/VEOA candidates: Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on the announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your resume and application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. For Interagency Career Transition Assistance Plan (ICTAP)/Career Transition Assistance Plan (CTAP) applicants: The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, or if your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP/CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. Under merit promotion procedures, to be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. Under category rating procedures, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria.

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

REMINDER: ALL DOCUMENTS MUST BE RECEIVED BY MIDNIGHT Eastern Time (Washington, D.C. time) ON THE CLOSING DATE OF THIS ANNOUNCEMENT. REQUIRED DOCUMENTS (ALL APPLICANTS): 1. Resume and/or work history profile, 2. Responses to the online questions, 3. Veterans' Preference Documentation (if applicable; see below for more information). ADDITIONAL REQUIRED DOCUMENTS (FEDERAL EMPLOYEES): 4. SF-50, Notification of Personnel Action (for current and former federal employees; see below for more information), and 5. Performance Appraisal (for current federal employees) Note: if not provided, will be required at time of interview. Note: Incomplete applications will not be considered. Your application will be considered incomplete if you do not submit all required documents. Veterans Preference In order to verify your veteran preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); official statement of service from your command if you are currently on active duty that certifies you are expected to be discharged or released from active duty service within 120 days after the certification is submitted; or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions. If you are a disabled veteran, a Purple Heart recipient, or widow/widower of a veteran, the spouse of a disabled veteran or the natural parent of a disabled or deceased veteran, you must submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, and the other required documentation identified on the reverse side of the SF-15 to support your preference claim. Although veteran preference points are not assigned under the category rating procedures described under How You Will Be Evaluated, veterans' preference eligibles are listed ahead of non-veterans within each category for which qualified. In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest quality category (i.e., Best Qualified). Veterans Employment Opportunity Act To be eligible for a Veteran Employment Opportunities Act (VEOA) appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If applying for a Merit Promotion announcement and wish to be considered under the VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement. Interagency Career Transition Assistance Plan (ICTAP)/Career Transition Assistance Plan (CTAP) If you are claiming CTAP/ICTAP eligibility, you must submit proof by the closing date of the announcement that you meet the requirements of 5 CFR 330.605(u) for CTAP and 5 CFR 330.704 for ICTAP or you will not receive priority consideration. The proof includes a copy of the Agency notice, your most recent performance rating, and your most recent SF-50 Notification of Personnel Action for Competitive Appointment. Non-competitive Eligibility You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; veterans with service-connected disabilities of 30% or more; returning volunteers from the Peace Corps or Vista, Veterans' Recruitment Appointment, etc. Appropriate documentation to support your claim must be included in your application, along with the type of special appointment you are seeking Current/Former Federal Employees If you are a current/former Federal employee in a permanent, competitive service position, you must submit documents to confirm your status. Failure to submit an appropriate SF-50 will automatically disqualify you from further consideration - Submit an SF-50 (Notification of Personnel Action) or other official agency documentation that shows your current (or most recent) grade and competitive service status. (The position occupied block on the SF-50 should show a 1 and tenure block should show a 1 or 2.) - Submit your most recent Performance Appraisal (dated within the last 18 months) or a separate statement explaining why you are unable to submit your appraisal. If not provided at time of application, it will be required at time of interview.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for Department of Justice, Office of Justice Programs applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on https://www.avuecentral.com/casting/aiportal/control/toVacancy?referenceCode=CCBCZ . If you are unable to apply online, you may contact Avue Digital Services for alternate application procedures. Please call Monday- Friday from 8AM to 5PM PST at (253) 573-1877 or email at [email protected].

Agency contact information

Gail williams.

[email protected]

Once your completed application is certified and received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required you will be contacted. After making a tentative job offer, we will conduct a suitability/security background investigation. We expect to make a final job offer within 80 days after the closing date of the announcement.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

How to apply, fair & transparent.

This job originated on www.usajobs.gov . For the full announcement and to apply, visit www.usajobs.gov/job/777361300 . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

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Office of Justice Programs

Visit our careers page.

Learn more about what it's like to work at Office of Justice Programs, what the agency does, and about the types of careers this agency offers.

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Navigating student behavior together: the power of collaborative problem solving in schools.

In the wake of the COVID-19 pandemic, schools across the country have faced unprecedented challenges. One significant consequence has been a notable decline in student behavior. The disruption caused by the pandemic, including shifts to remote learning, social isolation, and uncertainties about the future, has left an indelible impact on students’ emotional well-being and behavior. As schools continue to navigate these uncharted waters, where the challenges of the post-COVID era have led to a notable decline in student behavior, it becomes increasingly crucial to explore innovative and effective approaches.

Dr. Stuart Ablon’s Collaborative Problem Solving (CPS) approach emerges as one such approach, going beyond mere behavior management. It represents a comprehensive method that fosters understanding, empathy, and teamwork, offering a transformative tool to address the evolving dynamics of student behavior in these unprecedented times. Marshalltown began learning about the CPS approach following the tragic circumstances of the tornado in 2018. We wanted to find a way to support our students, staff, and families during the times when they were experiencing heightened feelings, strong emotions, or the traumatic effects of the natural disaster. We also wanted to find a more current way to work with students that was more deeply rooted in the foundations of mental health and mental wellness that any person could utilize successfully. The CPS approach offered an opportunity to support everyone.

Understanding challenging student behavior

Traditional methods often label challenging behavior in students as intentional defiance, leading to punishments in hopes of changing their behavior. However, the CPS approach argues that challenging behavior often comes from skill deficits stemming from placing expectations on someone during a time when they do not have the skills to meet those expectations. This prompts educators to explore the thinking and emotional aspects of a student’s development and then work together with the student to identify ways to build skills so they can regularly meet the expectations placed on them at school and at home. The CPS approach helped Marshalltown educators and administrators become more curious about the reasons behind the students’ actions and use guided questioning to help us understand their perspectives. By growing our understanding of the situations influencing the student’s actions we can better accurately address their behaviors proactively.

Three-step process: Empathy, share, collaborate

At the heart of the CPS method is a simple three-step process: empathize, share, and collaborate. Empathy helps everyone see the situation from the student’s point of view. Sharing makes sure everyone understands things from the adult’s perspective. When everyone gets both sides, it’s much easier to define the problem clearly. Collaborating brings students and educators together to find solutions that work for everyone, considering each student’s unique needs.

Proactive strategies for school well-being

Unlike traditional approaches which focus on reacting to misbehavior, CPS takes a proactive stance. By addressing the reasons behind challenging behavior, schools can prevent issues from getting worse, creating a positive learning environment where challenges become chances for growth and sustainable skill development.

Skills training for lifelong success

Beyond solving immediate problems, CPS actively involves schools in teaching essential thinking skills that are lacking in their students, preparing them for success in various aspects of life. This comprehensive approach not only addresses current challenges but also equips students with the cognitive and emotional tools necessary for navigating the complexities of the future, fostering a foundation for lifelong success.

Ongoing collaboration: Strengthening school bonds

A vital aspect of CPS is its emphasis on continuous collaboration. Far from a one-time fix, CPS encourages ongoing collaboration and teamwork within the school community, supporting the development of essential skills in students, managing challenging behavior, and strengthening positive healthy relationships between students and teachers.

A path to stronger school communities

CPS is rapidly becoming a preferred choice for the Marshalltown schools in addressing challenging student behavior. By prioritizing understanding, empathy, and teamwork, CPS is helping us solve immediate issues while also building stronger, healthier relationships and a more harmonious school community. As we continue to adopt this approach, we also continue to discover a path to brighter and more cooperative futures for both educators and Marshalltown students.

Matt Cretsinger is the Director of Special Services for the Marshalltown Community School District. He can be reached at [email protected]. The district educates over 5,000 students to have the skills for a rapidly changing world. Learn more by visiting www.marshalltown.k12.ia.us.

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Building, Architecture, Outdoors, City, Aerial View, Urban, Office Building, Cityscape

Administrative Assistant to the Division Head - General Internal Medicine

  • Madison, Wisconsin
  • SCHOOL OF MEDICINE AND PUBLIC HEALTH/DEPARTMENT OF MEDICINE
  • Administration
  • Partially Remote
  • Staff-Full Time
  • Opening at: Jan 8 2024 at 16:30 CST
  • Closing at: Mar 5 2024 at 23:55 CST

Job Summary:

This position provides complex administrative support to the Division of General Internal Medicine in the Department of Medicine. The administrative position will support the GIM Division Head and her roles as Chair Primary Care, Executive Vice Chair Department of Medicine, through daily interaction with high level faculty and staff members. The incumbent will interface daily with the General Internal Medicine leadership team, faculty, and staff and will serve as first point of contact for the Division Head. This position requires considerable independent initiative and judgment and a high level of administrative problem-solving and analytic ability. This position requires excellent administrative skills, exemplary oral and written communication skills. Excellent organizational skills are essential for success in this position. The ideal candidate must be able to exercise superior judgment and skill in handling sensitive and confidential matters. This person will need to have meticulous calendaring skills to manage the Division Head's calendar. The candidate will need to have the ability to prioritize and expedite work as it pertains to the Division Head, and have the ability to work quickly and accurately under pressure. In addition, exceptional customer service skills are a must. The candidate must be able to build and maintain effective working relationships with colleagues in a team environment. This position requires someone to be self-motivated have a personable, professional and welcoming attitude, and proven ability to collaborate effectively.

Responsibilities:

  • 20% Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
  • 25% Serves as a primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication mediums
  • 5% Prepares and audits complex records, edits documents, and reviews work done by others
  • 15% Develops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures
  • 15% Develops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
  • 10% Provide support to the GIM Division Head.
  • 10% Coordinate with DOM Physician Recruiter and facilitate interview process, onboarding, as well as departure process.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Preferred H.S. Diploma

Qualifications:

- 3 or more years of administrative support required - Proficiency in Microsoft Office required - Experience providing administrative support to professional and/or executive-level employees preferred - Experience working in a healthcare or university highly preferred

Work Schedule:

Weekdays Monday-Friday 8:00am-4:30pm. Hours are flexible based on the needs of the division.

Full Time: 100% This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.

Appointment Type, Duration:

Ongoing/Renewable

Minimum $23.00 HOURLY Depending on Qualifications

Additional Information:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. University sponsorship is not available for this position.

How to Apply:

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a current resume/CV and a cover letter briefly describing your qualifications and experience. You will also be asked to provide contact information for three (3) references, including your current/most recent supervisor during the application process. References will not be contacted without prior notice.

Kassie Hefty [email protected] 608-262-2710 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title:

Administrative Assistant III(AD003)

Department(s):

A53-MEDICAL SCHOOL/MEDICINE/GEN INT MD

Employment Class:

University Staff-Ongoing

Job Number:

The university of wisconsin-madison is an equal opportunity and affirmative action employer..

You will be redirected to the application to launch your career momentarily. Thank you!

Frequently Asked Questions

Applicant Tutorial

Disability Accommodations

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